Policies and Community Standards

This policy explains how Ourlime Communities Network ("Ourlime," "we," "us," or "our") collects, uses, shares, protects, and retains information when you use our website, mobile application, and related services.

• Account and profile information: name, username, email address, phone number, date of birth, profile details, and account preferences.
• Verification information: photos, government-issued identification, or other documents you choose or are required to submit for identity, age, or account verification.
• Content and communications: posts, photos, videos, comments, messages, reports, advertisements, and other content you create or share.
• Activity and connections: follows, friendships, communities, reactions, saved items, searches, and interactions with content and other users.
• Device and usage information: IP address, browser and device type, operating system, app version, identifiers, log data, crash information, and approximate location derived from IP.
• Information from third parties: information received when you use a connected sign-in provider, payment provider, analytics service, or another integrated service.

• Provide, operate, personalize, and improve Ourlime.
• Create and manage accounts, authenticate users, and process verification.
• Enable social, community, marketplace, learning, advertising, and communication features.
• Send service messages, security alerts, support responses, and communications you request.
• Measure performance, understand feature usage, troubleshoot errors, and develop new features.
• Detect fraud, abuse, security threats, and violations of our terms or community rules.
• Comply with law and protect the rights, safety, and integrity of Ourlime, our users, and others.

We do not sell your personal information. We may share information with other users according to your settings, with service providers, for legal and safety reasons, during business transactions, or with your direction and consent.

We use technical, administrative, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, or alteration. No internet service can guarantee absolute security.

We retain information for as long as needed to provide Ourlime, maintain security and business records, resolve disputes, enforce agreements, and meet legal obligations. To request deletion, use the account controls in Ourlime or email ourlimeadmin@gmail.com.

Depending on where you live, you may have rights to access, correct, delete, restrict, or obtain a copy of your information, or object to certain processing.

Ourlime is not intended for children under 13. Users between 13 and the age of legal majority where they live must have permission from a parent or legal guardian when required.

Information may be processed and stored in countries other than the one where you live. Where required, we use appropriate safeguards for international transfers.

We may update this policy as Ourlime changes or as required by law. We will post the revised policy here and update the date above.

For privacy questions or requests, contact Ourlime Communities Network at ourlimeadmin@gmail.com.

Ourlime Communities Network strictly prohibits Child Sexual Abuse and Exploitation (CSAE) and Child Sexual Abuse Material (CSAM).

Ourlime, displayed on Google Play as “Ourlime,” is the Ourlime Communities Network application operated by Uptech Incorporated Ltd. Ourlime does not permit users to create, upload, store, distribute, transmit, request, solicit, advertise, promote, facilitate, encourage, or otherwise engage in content or behaviour that sexually exploits, abuses, or endangers children.

These standards apply throughout Ourlime, including profiles, posts, comments, Communities, private and group messaging, voice and video communication, Limes, Events, Jobs, Marketplace, E-Learning, E-Projects, E-Hub, E-Library, and all other current or future Ourlime services.

For this Policy, CSAE includes content or behaviour that sexually exploits, abuses, or endangers a person under 18.

• Child sexual abuse and Child Sexual Abuse Material (CSAM);
• Grooming a child for sexual purposes;
• Sexualization or sextortion of a child;
• Soliciting sexual or intimate material from a child;
• Child trafficking for sexual exploitation;
• Predatory sexual behaviour directed toward children;
• Offering money, gifts, employment, opportunities, or benefits in exchange for sexual activity or sexual content involving a child;
• Facilitating online or offline sexual contact with a child.

All such conduct is prohibited on Ourlime.

Ourlime strictly prohibits CSAM. Users must not create, upload, post, send, store, request, obtain, advertise, sell, trade, distribute, link to, or otherwise make CSAM available through Ourlime.

This prohibition includes photographs, videos, illustrations, manipulated images, synthetic content, computer-generated imagery, AI-generated material, and other prohibited visual depictions involving the sexual exploitation or abuse of children.

Users must not download, copy, forward, upload, email, or otherwise redistribute suspected CSAM in order to report it. Ourlime reporting tools retain the relevant content or account identifier so moderators can locate the original material.

Users must not use Ourlime to establish or develop a relationship with a child for sexual abuse or exploitation.

• Directing sexual conversations toward children;
• Requesting intimate or sexual images from children;
• Encouraging sexual behaviour;
• Attempting to arrange sexual contact with a child;
• Moving conversations to another service for sexual exploitation;
• Offering gifts, money, employment, rewards, or opportunities in exchange for sexual content or activity.

Ourlime prohibits threatening, blackmailing, manipulating, or coercing a child using real, alleged, fabricated, or manipulated intimate material, including demands for money, additional imagery, sexual activity, communication, or any other action.

Ourlime must not be used to advertise, recruit, solicit, transport, promote, facilitate, arrange, or participate in the trafficking or commercial sexual exploitation of children. This applies to Jobs, Marketplace, Communities, Events, messaging, profiles, posts, advertisements, and all other user-generated content.

Ourlime provides an in-app mechanism for reporting safety concerns and prohibited content without requiring users to leave the app. Users can report relevant content, accounts, messages, Communities, Marketplace listings, Jobs, Events, and other activity.

• Child Sexual Abuse and Exploitation (CSAE);
• Child Sexual Abuse Material (CSAM);
• Grooming or inappropriate contact with a minor;
• Sextortion;
• Child trafficking or exploitation;
• Sexualization of a minor;
• Other threats to the safety of a child.

Child-safety reports are marked for priority review and retain the reported item identifier. Users may also contact the Ourlime Child Safety Unit using the details in this Policy.

When Ourlime obtains actual knowledge of CSAM or prohibited CSAE activity, Ourlime will act according to these standards and applicable law. Ourlime will not knowingly allow confirmed CSAM to remain available where removal is legally and technically possible.

• Remove or disable access to prohibited content;
• Restrict, suspend, or permanently terminate accounts;
• Restrict messaging, Communities, Marketplace, Jobs, Events, or other functionality;
• Review related activity for additional safety risks;
• Preserve relevant records where required or permitted by law;
• Cooperate with lawful investigations;
• Report qualifying child-safety incidents to appropriate authorities where required by law.

Uptech Incorporated Ltd. maintains procedures intended to comply with applicable child-safety laws and reporting obligations. Confirmed CSAM or other qualifying child exploitation will be reported to the appropriate authority where required by applicable law.

• The National Center for Missing & Exploited Children (NCMEC), where applicable;
• The Children's Authority of Trinidad and Tobago;
• The Trinidad and Tobago Police Service or its relevant investigative unit;
• Other competent law-enforcement, child-protection, or applicable regional authorities.

Concerns relating to child abuse in Trinidad and Tobago may be reported to the Children's Authority of Trinidad and Tobago, which receives and investigates reports concerning children's safety and welfare.

• 24-hour hotline: 996 or 800-2014;
• Reporting email: Registry@ttchildren.org;
• Online reporting: https://ttchildren.org/report-child-abuse/

Where criminal or online activity is involved, matters may also be referred to the appropriate law-enforcement authority. Ourlime is not an emergency service and its reporting process does not replace emergency, police, or child-protection services.

Organization: Uptech Incorporated Ltd.

Application: Ourlime Communities Network

Child Safety Contact: Ourlime Child Safety Unit

Email: ourlimechildsafety@gmail.com

Country: Trinidad and Tobago

This designated contact receives notifications from Google Play and competent authorities concerning CSAE or CSAM and is positioned to address Ourlime's prevention, enforcement, and review procedures and take action when required.

Use Ourlime's in-app reporting functionality whenever possible. Child-safety concerns may also be submitted to the Ourlime Child Safety Unit at ourlimechildsafety@gmail.com.

Include enough information to locate the relevant content or account, such as a username, content identifier, Community name, post identifier, or incident description. Do not download, copy, forward, email, upload, or redistribute suspected CSAM to report it.

If a child appears to be in immediate danger, contact the appropriate emergency service, police service, or child-protection authority in your jurisdiction.

Violations may result in content removal, feature restrictions, account suspension, permanent termination, preservation of relevant records, referral to competent authorities, and other appropriate safety or legal action. Serious violations involving CSAM, grooming, sextortion, trafficking, or sexual exploitation may result in immediate permanent termination without warning.

This Policy should be read with Ourlime's Community Guidelines, Safety Policy, Terms and Conditions, Privacy Policy, Marketplace Policy, and other applicable policies. No other Ourlime policy authorizes conduct prohibited here.

Uptech Incorporated Ltd. may update these standards to reflect changes to Ourlime, applicable laws, regulatory requirements, safety practices, or platform requirements. The Last Updated date identifies the current version.

Uptech Incorporated Ltd. | Ourlime Communities Network | Trinidad and Tobago

Child Safety Contact: Ourlime Child Safety Unit

Child Safety Email: ourlimechildsafety@gmail.com

Website: https://www.ourlime.com

Ourlime Communities Network ("Ourlime," "we," "our," or "us") is operated by Uptech Incorporated Ltd. Ourlime is committed to maintaining a safe, respectful, productive, and trustworthy environment for all users. This Safety Policy explains the standards, systems, and actions used by Ourlime to help protect users from harmful behaviour, abusive content, scams, exploitation, threats, harassment, unsafe interactions, and other risks that may arise through online communication and community networking. This Policy should be read together with Ourlime's:

• Terms and Conditions;
• Community Guidelines;
• Privacy Policy;
• Child Safety Standards Policy;
• Marketplace Policy;
• Copyright and Intellectual Property Policy; and
• Any other applicable Ourlime policies.

Ourlime is designed to help individuals, students, educators, entrepreneurs, professionals, businesses, organizations, and communities communicate, collaborate, learn, network, create, and discover opportunities. We recognize that online platforms can also be misused. Ourlime therefore takes reasonable measures to reduce risks involving:

• Harassment;
• Bullying;
• Threats;
• Violence;
• Child exploitation;
• Sexual exploitation;
• Fraud;
• Scams;
• Impersonation;
• Privacy violations;
• Spam;
• Unsafe commercial activity;
• Account compromise;
• Malicious content;
• Human trafficking;
• Hate-based abuse; and
• Other harmful or unlawful conduct.

Safety is a shared responsibility between Ourlime and the users who participate in the platform.

This Safety Policy applies across the Ourlime Communities Network, including:

• User accounts;
• Profiles;
• Posts;
• Comments;
• Communities;
• Messaging;
• Group chats;
• Voice and video communication;
• Limes and other short-form videos;
• Blogs;
• Events;
• E-Learning;
• E-Projects;
• E-Hub;
• E-Library;
• Jobs;
• Marketplace;
• Polls;
• Uploaded media;
• User-generated documents;
• Business pages;
• Community pages; and
• Any other current or future Ourlime feature that allows users to communicate, upload content, interact, transact, or collaborate.

All users are expected to use Ourlime responsibly. Users should:

• Treat others respectfully;
• Protect their account credentials;
• Avoid sharing unnecessary personal information;
• Use caution when communicating with unknown users;
• Report suspicious or harmful behaviour;
• Use blocking and privacy controls where appropriate;
• Verify commercial or employment opportunities before committing money or sensitive information;
• Avoid clicking suspicious links;
• Never share passwords or authentication codes;
• Protect children and vulnerable users; and
• Follow all applicable Ourlime policies.

Ourlime provides users with mechanisms to report content, accounts, communities, communications, listings, events, or other activity that may violate our policies. Users may report concerns involving:

• Harassment;
• Bullying;
• Threats;
• Child safety;
• Sexual exploitation;
• Fraud;
• Scams;
• Spam;
• Impersonation;
• Hate-based abuse;
• Violence;
• Dangerous behaviour;
• Privacy violations;
• Illegal activity;
• Marketplace misconduct;
• Suspicious accounts;
• Harmful content; or
• Other safety concerns.

Reports should be submitted in good faith and should include sufficient information to allow Ourlime to review the issue.

Where available, users may report content or behaviour directly from within Ourlime. Depending on the feature involved, users may be able to report:

• A user account;
• A post;
• A comment;
• A message;
• A community;
• A video;
• A Marketplace listing;
• A Job listing;
• An Event;
• A profile;
• A business page; or
• Other user-generated content.

Ourlime may provide reporting categories to help users identify the nature of the concern.

Certain safety reports may be treated as high priority. These may include reports involving:

• Child sexual abuse or exploitation;
• CSAM;
• Grooming;
• Human trafficking;
• Sextortion;
• Credible threats of serious violence;
• Imminent physical danger;
• Sexual exploitation;
• Serious fraud;
• Coordinated abuse; or
• Other situations presenting a substantial risk of harm.

Ourlime may take immediate protective action while reviewing high-risk reports.

Ourlime may provide tools that allow users to block or restrict interaction with another user. Depending on the feature, blocking may prevent another user from:

• Sending messages;
• Following an account;
• Viewing certain content;
• Commenting;
• Calling;
• Inviting a user to groups or communities; or
• Otherwise interacting with that user.

Blocking should be used when another user's behaviour is unwanted, uncomfortable, or unsafe.

Ourlime does not permit serious or persistent harassment or bullying. Prohibited behaviour may include:

• Repeated unwanted contact;
• Targeted intimidation;
• Sexual harassment;
• Threatening messages;
• Coordinated harassment;
• Humiliation campaigns;
• Malicious impersonation;
• Publishing sensitive personal information to cause harm;
• Harassing children or vulnerable users; or
• Creating accounts for the purpose of targeting another person.

Not every disagreement, criticism, or argument constitutes harassment. Context, severity, frequency, and intent may be considered during review.

Users must not use Ourlime to make credible threats of serious physical harm. Ourlime prohibits content or activity intended to:

• Threaten murder or serious injury;
• Coordinate violent attacks;
• Encourage real-world violence;
• Target individuals for physical harm;
• Organize criminal violence; or
• Facilitate violent wrongdoing.

Where a credible and serious threat is identified, Ourlime may take immediate enforcement action and may cooperate with appropriate authorities where required or permitted by law.

Protecting children is one of Ourlime's highest safety priorities. Ourlime has zero tolerance for:

• Child Sexual Abuse and Exploitation;
• Child Sexual Abuse Material;
• Grooming;
• Sextortion;
• Sexualization of minors;
• Child trafficking;
• Predatory behaviour toward minors; or
• Any other sexual exploitation of children.

These matters are governed in greater detail by the Ourlime Child Safety Standards Policy. Serious child-safety violations may result in immediate permanent account termination and referral to appropriate authorities where required by law.

Ourlime prohibits sexual exploitation of any person. Users must not:

• Share intimate content without consent;
• Threaten to distribute intimate material;
• Engage in sexual blackmail;
• Facilitate trafficking;
• Coerce another person into sexual activity;
• Solicit exploitative sexual services; or
• Use Ourlime to facilitate non-consensual sexual activity.

Users must not use Ourlime to deceive others for financial, personal, or commercial gain. Prohibited conduct includes:

• Phishing;
• Advance-fee scams;
• Fake investments;
• Fake employment opportunities;
• Fraudulent Marketplace activity;
• Fake giveaways;
• Identity theft;
• Payment fraud;
• Account theft;
• Fraudulent business schemes;
• Fake charities;
• Cryptocurrency scams; or
• Other deceptive schemes.

Users are encouraged to verify offers before sending money or personal information.

Users participating in Ourlime Marketplace should exercise caution when buying or selling. Users should:

• Review seller information;
• Confirm product details;
• Avoid suspicious payment methods;
• Avoid sharing unnecessary financial information;
• Meet in safe public locations for in-person exchanges where practical;
• Inspect items before completing payment where possible; and
• Report suspicious listings.

Marketplace activity is also governed by the Ourlime Marketplace Policy.

Ourlime may provide job, freelance, contract, internship, or opportunity listings. Users should be cautious of opportunities that:

• Require unexplained upfront payment;
• Request passwords or authentication codes;
• Offer unrealistic compensation;
• Request highly sensitive information prematurely;
• Recruit users for illegal activity;
• Pressure applicants to move immediately to another communication platform; or
• Appear inconsistent with the claimed employer.

Fraudulent job listings are prohibited.

Users should take care when sharing personal information online. Users are encouraged not to publicly disclose unnecessary:

• Home addresses;
• Financial account details;
• Government identification numbers;
• Passwords;
• Authentication codes;
• Private phone numbers;
• Exact real-time locations;
• Sensitive personal documents; or
• Other information that could create a safety or identity-theft risk.

Extra caution should be taken when sharing information about children.

Where Ourlime provides location-related features, users should carefully consider what location information they share. Users should avoid publicly sharing precise real-time location information when doing so could create a personal safety risk. Parents, guardians, educators, and younger users should take particular care when sharing school, home, travel, or location information.

Users are responsible for taking reasonable measures to secure their Ourlime accounts. Users should:

• Use strong passwords;
• Avoid password reuse;
• Enable available authentication protections;
• Keep recovery information current;
• Never share authentication codes;
• Log out of shared devices;
• Avoid suspicious links;
• Report unauthorized access promptly; and
• Review suspicious account activity where available.

If Ourlime reasonably believes that an account may have been compromised, we may take protective action. This may include:

• Temporarily locking the account;
• Requiring password reset;
• Requiring identity verification;
• Restricting sensitive actions;
• Ending suspicious sessions;
• Reviewing recent activity; or
• Taking other appropriate security measures.

Users must not impersonate another person, organization, business, government body, educator, public official, or Ourlime representative in a deceptive manner. Users should report accounts that appear to fraudulently impersonate them or others. Parody, commentary, or fan accounts may be permitted where they are clearly identified and do not mislead users.

Ourlime prohibits abusive spam and malicious linking. Users must not:

• Mass-send harmful messages;
• Distribute phishing links;
• Link to malware;
• Repeatedly send unsolicited promotions;
• Use automated accounts to harass users;
• Mislead users into visiting unsafe websites; or
• Manipulate platform systems through spam.

Users must not use Ourlime to distribute or facilitate:

• Malware;
• Ransomware;
• Spyware;
• Credential-stealing tools;
• Phishing pages;
• Malicious downloads;
• Unauthorized access tools intended for abuse; or
• Other software intended to compromise users or systems.

Legitimate cybersecurity education, research, and defensive discussion may be permitted where not intended to facilitate harmful activity.

Ourlime may restrict content that encourages users to participate in activities likely to result in serious injury or death. This may include:

• Dangerous online challenges;
• Reckless stunts;
• Hazardous substance misuse;
• Dangerous driving challenges;
• Encouragement of self-injury; or
• Other high-risk activities.

Educational, documentary, awareness, or prevention content may be treated differently based on context.

Ourlime does not permit content that intentionally encourages, glorifies, or instructs users to commit suicide or serious self-harm. Supportive conversations, recovery discussions, awareness content, and educational materials may be permitted. Where appropriate, Ourlime may restrict content or accounts associated with serious safety concerns.

Ourlime does not permit serious attacks or threats against people based on protected characteristics recognized under applicable law. Discussion, debate, education, history, politics, religion, culture, and social issues may be allowed where they do not cross into prohibited threats, dehumanization, or targeted abuse.

Ourlime must not be used to recruit, advertise, facilitate, organize, or profit from human trafficking. This includes:

• Sexual exploitation;
• Forced labour;
• Child trafficking;
• Forced domestic service;
• Debt bondage; and
• Other forms of exploitation.

Suspected trafficking may result in immediate enforcement and reporting where required by law.

Community administrators and moderators play an important role in maintaining safe spaces. Community administrators are encouraged to:

• Establish clear rules;
• Respond to harmful conduct;
• Remove dangerous content where authorized;
• Report serious violations to Ourlime;
• Protect minors;
• Prevent harassment;
• Avoid abusing moderator powers; and
• Follow Ourlime's Community Guidelines.

Community rules may be stricter than Ourlime's general rules but cannot authorize conduct prohibited by Ourlime.

Private messaging must not be used to evade Ourlime's safety rules. Users must not use messages to:

• Harass;
• Threaten;
• Groom children;
• Conduct scams;
• Share prohibited sexual content;
• Coordinate serious criminal activity;
• Distribute malicious links; or
• Facilitate trafficking.

Where permitted by law and Ourlime policies, reports involving messages may be reviewed for safety enforcement.

Users participating in voice or video communications must comply with Ourlime's safety standards. Users must not use calling features for:

• Sexual exploitation;
• Grooming;
• Harassment;
• Threats;
• Extortion;
• Fraud;
• Child exploitation; or
• Other prohibited conduct.

Users should end calls and block or report participants if they feel unsafe.

Adults interacting with students or younger users through Ourlime educational features are expected to maintain appropriate professional boundaries. Educators and other adult users must not:

• Groom minors;
• Request intimate information;
• Engage in inappropriate sexual communication;
• Exploit students;
• Pressure minors to communicate privately for inappropriate reasons; or
• Misuse educational authority.

Event organizers must accurately describe events and comply with applicable law. Ourlime must not be used to organize events involving:

• Child exploitation;
• Human trafficking;
• Violent criminal activity;
• Fraud;
• Sexual exploitation; or
• Other prohibited conduct.

Users attending events arranged through Ourlime should use reasonable personal-safety precautions.

Where younger users are permitted to access Ourlime, we may apply additional safety measures appropriate to age, platform functionality, and applicable law. These measures may include:

• Privacy protections;
• Messaging restrictions;
• Content restrictions;
• Safety notices;
• Reporting tools;
• Blocking features;
• Verification measures;
• Parental or guardian controls where appropriate; and
• Additional moderation protections.

Ourlime may use a combination of:

• User reports;
• Human review;
• Automated systems;
• Technical safeguards;
• Community moderation;
• Account signals;
• Safety detection systems; and
• Other appropriate mechanisms to identify potential violations.

Ourlime does not guarantee that every harmful action will be detected before it occurs.

When Ourlime receives a safety report, we may review:

• The reported content;
• Relevant account activity;
• Related communications where permitted;
• Prior violations;
• Technical information;
• Community context;
• Reporting history; and
• Other relevant evidence.

Safety reviews may result in no action, content restrictions, warnings, account restrictions, suspension, or permanent termination.

Ourlime may take one or more of the following actions:

• Issue a warning;
• Remove content;
• Restrict content visibility;
• Disable comments;
• Restrict messaging;
• Restrict calling;
• Remove users from communities;
• Restrict Marketplace access;
• Restrict Jobs functionality;
• Temporarily suspend accounts;
• Permanently terminate accounts;
• Restrict communities;
• Require additional verification;
• Preserve relevant information;
• Cooperate with lawful investigations; or
• Report qualifying activity to appropriate authorities.

Certain violations may result in immediate action without prior warning. These may include:

• CSAM;
• Child exploitation;
• Grooming;
• Human trafficking;
• Sextortion;
• Credible threats of serious violence;
• Serious fraud;
• Severe sexual exploitation;
• Malicious cybersecurity abuse; or
• Other conduct presenting an immediate or substantial risk of harm.

Users who repeatedly violate safety rules may face stronger enforcement. Ourlime may consider:

• Number of violations;
• Severity;
• Intent;
• Harm caused;
• Attempts to evade enforcement; and
• Previous warnings or suspensions.

Repeat offenders may be permanently removed from Ourlime.

Users must not attempt to bypass Ourlime safety restrictions. This includes:

• Creating replacement accounts;
• Using another person's account;
• Re-uploading removed content;
• Modifying prohibited content solely to evade detection;
• Changing usernames or profiles to continue harassment; or
• Coordinating with others to circumvent enforcement.

Where appropriate, users may be able to appeal certain enforcement decisions. An appeal may be reviewed based on:

• The original decision;
• Relevant content;
• User-provided context;
• Applicable policies;
• Safety risk;
• Account history; and
• Legal requirements.

Some serious child-safety, legal, security, or law-enforcement matters may not be eligible for normal appeal procedures.

Users must not knowingly submit false safety reports. Prohibited abuse of reporting systems may include:

• Filing fabricated complaints;
• Coordinating mass false reports;
• Using safety systems to harass another user;
• Falsifying evidence; or
• Repeatedly submitting knowingly false allegations.

Users will not be penalized simply because a good-faith report cannot be confirmed.

Ourlime is not an emergency service. If a user believes that someone is in immediate physical danger, they should contact the appropriate emergency service, law-enforcement agency, or child-protection authority in their jurisdiction. Ourlime's reporting tools should not be relied upon as a substitute for emergency assistance.

Where required or permitted by applicable law, Uptech Incorporated Ltd. may:

• Preserve relevant records;
• Respond to valid legal requests;
• Cooperate with competent authorities;
• Report qualifying child-safety incidents;
• Report serious criminal activity; or
• Assist with lawful investigations.

Ourlime will handle such matters in accordance with applicable legal and privacy obligations.

Safety reviews may require Ourlime to process account, content, report, communication, or technical information. Such information will be handled in accordance with Ourlime's Privacy Policy and applicable law. Access to sensitive safety information should be limited to authorized personnel where appropriate.

Ourlime intends to continually improve platform safety as the network develops. Safety features may include:

• In-app reporting;
• Blocking;
• User verification;
• Privacy controls;
• Account restrictions;
• Child-safety protections;
• Content moderation;
• Community moderation;
• Fraud detection;
• Suspicious-link detection;
• Safety warnings;
• Enforcement systems;
• Appeal mechanisms;
• User education; and
• Other safety technologies.

Not all features may be available to every user or in every jurisdiction.

While Ourlime takes reasonable measures to promote safety, no online platform can eliminate all risks. Ourlime cannot guarantee that:

• Every user is who they claim to be;
• Every harmful message will be detected;
• Every scam will be prevented;
• Every user will comply with the rules;
• Every interaction will be safe; or
• Every report will result in enforcement.

Users should continue to exercise reasonable judgment and caution when interacting online and offline.

Uptech Incorporated Ltd. may update this Safety Policy as Ourlime evolves. Updates may reflect:

• New platform features;
• Emerging safety risks;
• Changes in applicable law;
• New moderation tools;
• Regulatory requirements;
• Changes to Ourlime safety systems; or
• Industry best practices.

The "Last Updated" date at the beginning of this Policy identifies the latest revision.

This Safety Policy should be read together with:

• Ourlime Terms and Conditions
• Ourlime Community Guidelines
• Ourlime Privacy Policy
• Ourlime Child Safety Standards Policy
• Ourlime Marketplace Policy
• Ourlime Copyright and Intellectual Property Policy
• Additional Platform Safety Policies, where applicable

Where a specialized policy establishes stricter safety requirements, the specialized policy will apply.

Users may contact Ourlime regarding platform safety concerns through: Uptech Incorporated Ltd. Ourlime Communities Network Trinidad and Tobago Safety Team: uptechincorp@gmail.com Child Safety Contact: uptechincorp@gmail.com General Support: ourlimeadmin@gmail.com Website: https://uptechincorp.com/contact#message Users are encouraged to use Ourlime's in-app reporting tools whenever possible. Our Safety Commitment Ourlime is built around people, communities, education, opportunities, and meaningful connections. We believe users should be able to participate in those experiences without being exposed to unnecessary harm, exploitation, abuse, fraud, or intimidation. We will continue to develop tools, policies, moderation systems, and safety practices intended to protect the Ourlime community as the platform grows. Connect responsibly. Protect each other. Build safer communities. © Uptech Incorporated Ltd. All rights reserved.

Ourlime Communities Network ("Ourlime," "we," "our," or "us") is operated by Uptech Incorporated Ltd. Ourlime is designed to provide a safe, productive, inclusive, and engaging digital environment where individuals, students, educators, entrepreneurs, professionals, businesses, organizations, and communities can communicate, learn, collaborate, create, network, discover opportunities, and share ideas. A strong community depends on its members. These Community Guidelines explain what is and is not permitted on Ourlime and apply to all users, content, communications, communities, and services available through the Ourlime platform. By using Ourlime, you agree to follow these Community Guidelines together with our Terms of Service, Privacy Policy, Child Safety Standards Policy, and other applicable policies.

These Community Guidelines apply throughout the Ourlime Communities Network, including, where applicable:

• User accounts and profiles;
• Posts and comments;
• Communities;
• Private and group messaging;
• Voice and video communication;
• Limes and other video content;
• E-Learning;
• E-Projects;
• E-Hub;
• E-Library;
• Events;
• Jobs and employment-related features;
• Marketplace and product listings;
• Blogs;
• Polls;
• Reviews;
• Images, videos, audio, documents, and other uploaded media;
• Usernames and profile information; and
• Any other current or future Ourlime service that permits users to communicate, interact, upload, publish, or share content.

These rules apply to both public and private areas of Ourlime where permitted by applicable law and Ourlime's Terms of Service.

Ourlime encourages discussion, disagreement, creativity, humour, debate, and the exchange of different perspectives. However, users must interact with others respectfully. We do not allow behaviour intended to seriously harass, intimidate, humiliate, threaten, abuse, or deliberately target another person. Prohibited behaviour may include:

• Repeated targeted harassment;
• Credible threats of violence;
• Encouraging others to harass an individual;
• Sharing private information to intimidate or harm someone;
• Unwanted sexual harassment;
• Blackmail or extortion;
• Coordinated bullying;
• Persistent unwanted contact;
• Encouraging self-harm or violence against another person; or
• Creating accounts primarily to harass another user.

Disagreement alone does not necessarily constitute harassment. Ourlime seeks to distinguish legitimate criticism, debate, humour, and disagreement from abusive or threatening behaviour.

Protecting children is one of Ourlime's highest safety priorities. Ourlime maintains zero tolerance for Child Sexual Abuse and Exploitation (CSAE) and Child Sexual Abuse Material (CSAM). Users must never use Ourlime to:

• Create, upload, distribute, request, obtain, advertise, sell, trade, or share CSAM;
• Sexually exploit or abuse a child;
• Groom a child for sexual purposes;
• Request sexual or intimate images from a child;
• Sexualize children;
• Engage in sexual conversations directed toward children;
• Facilitate sexual contact with a child;
• Threaten or blackmail a child using intimate material;
• Engage in sextortion;
• Advertise, solicit, facilitate, or participate in child trafficking;
• Encourage a child to engage in sexual activity;
• Use Ourlime to identify or contact children for predatory purposes; or
• Facilitate any other form of child sexual abuse or exploitation.

This prohibition also applies to manipulated, synthetic, or AI-generated content that sexually depicts or exploits children where prohibited by our policies or applicable law. Serious child-safety violations may result in immediate and permanent account termination. Where required by applicable law, Ourlime may preserve relevant information and report confirmed CSAM or other qualifying child-safety incidents to appropriate authorities. For complete information about our standards and procedures concerning child safety, please review the Ourlime Child Safety Standards Policy.

Ourlime prohibits sexual exploitation regardless of the age of the victim. Users must not:

• Share intimate images or videos without the depicted person's consent;
• Threaten to distribute intimate material;
• Use intimate material for blackmail or extortion;
• Secretly record or distribute sexual content where doing so violates another person's rights;
• Promote sexual trafficking;
• Coerce another person into sexual activity;
• Solicit sexual exploitation; or
• Distribute sexually explicit content involving a person without their consent.

Content involving children is subject to Ourlime's stricter Child Safety Standards Policy.

Ourlime is a community and productivity-oriented platform and is not intended to be a pornography service. Users must not publish pornography or explicit sexual content where prohibited by Ourlime's content policies. Prohibited material may include:

• Explicit sexual activity;
• Pornographic videos or imagery;
• Sexual services or solicitation;
• Fetish content primarily intended for sexual gratification where prohibited;
• Explicit sexual live streams;
• Content promoting sexual exploitation; and
• Other sexually explicit material determined to be inappropriate for the platform.

Certain legitimate educational, medical, artistic, documentary, or public-interest content may be evaluated based on context, applicable law, audience, and platform policies. Content involving sexual exploitation or children is never permitted merely because it is described as artistic, humorous, educational, or fictional.

Ourlime does not permit credible threats or content intended to encourage serious violence against individuals or groups. Users must not:

• Make credible threats of physical harm;
• Encourage murder or serious physical violence;
• Coordinate violent attacks;
• Promote dangerous criminal activity;
• Celebrate or glorify acts of extreme violence in ways likely to encourage further harm; or
• Use Ourlime to organize activity intended to cause serious physical injury.

Graphic content may also be removed, restricted, or otherwise moderated depending on its context and purpose. Educational, documentary, journalistic, historical, or awareness-related material may be treated differently where appropriate.

Ourlime does not permit serious or persistent bullying and harassment. This may include:

• Repeated unwanted contact;
• Targeted degrading attacks;
• Sexual harassment;
• Threatening another user's family;
• Encouraging mass harassment;
• Creating fake accounts to harass someone;
• Maliciously publishing highly sensitive personal information; or
• Targeting minors or vulnerable persons for humiliation.

Users are encouraged to use Ourlime's blocking and reporting features when they experience unwanted interactions.

Ourlime encourages people from different backgrounds and communities to interact respectfully. Content that attacks, threatens, dehumanizes, or advocates violence or serious discrimination against people based on legally protected characteristics may be removed. Context matters. Discussion of discrimination, history, politics, religion, culture, identity, public policy, news events, academic subjects, and controversial issues is not automatically prohibited merely because the subject is sensitive or disagreement occurs.

Ourlime does not permit content that intentionally encourages, instructs, glorifies, or promotes suicide, self-harm, eating-disorder behaviour, or dangerous activities likely to cause serious injury. Supportive discussions, recovery stories, educational material, awareness campaigns, and conversations intended to help people may be permitted. Content that appears to indicate an immediate safety risk may be subject to additional safety intervention where appropriate and legally permitted.

Users may not use Ourlime to organize, facilitate, promote, sell, distribute, or knowingly participate in illegal activity. This includes using Ourlime to facilitate:

• Human trafficking;
• Child exploitation;
• Fraud;
• Theft;
• Extortion;
• Illegal drug trafficking;
• Illegal weapons transactions;
• Money laundering;
• Serious cybercrime;
• Identity theft;
• Counterfeit documents;
• Stolen goods; or
• Other criminal activities prohibited by applicable law.

Discussion, journalism, education, prevention, research, awareness, and reporting concerning illegal activities may be permitted when the purpose is not to facilitate wrongdoing.

Ourlime must not be used to defraud or deliberately deceive other users for financial or personal gain. Users must not:

• Operate financial scams;
• Conduct phishing attacks;
• Steal account credentials;
• Promote fake investment opportunities;
• Conduct advance-fee scams;
• Impersonate businesses to obtain money;
• Sell goods the user knowingly does not intend to provide;
• Misrepresent employment opportunities;
• Run fraudulent competitions or giveaways;
• Collect financial information under false pretences; or
• Use Ourlime to facilitate identity theft.

Users should exercise caution when conducting transactions or communicating with unknown individuals.

Ourlime prohibits abusive spam and manipulation of platform systems. Users must not:

• Send large amounts of unsolicited commercial messages;
• Repeatedly post substantially identical content to disrupt communities;
• Use automated accounts to manipulate engagement;
• Artificially inflate likes, followers, views, memberships, votes, or other metrics;
• Operate coordinated fake accounts;
• Distribute malicious links;
• Mislead users into visiting harmful websites; or
• Attempt to manipulate Ourlime's recommendation, ranking, reporting, or moderation systems.

Legitimate business promotion may be permitted in appropriate areas of Ourlime, subject to applicable rules.

Users must not impersonate another person, business, organization, government entity, educator, public official, or Ourlime representative in a manner intended to deceive others. Fan, parody, commentary, or community accounts may be permitted when they are clearly identified and are not used to mislead users. Users must not misuse Ourlime verification features, badges, credentials, or identity systems.

Respect the privacy of others. Users must not maliciously publish highly sensitive personal information about another person without authorization where doing so creates a meaningful risk of harm. This may include:

• Passwords;
• Authentication credentials;
• Financial account information;
• Government identification information;
• Private intimate information;
• Private home-address information;
• Confidential records; or
• Other highly sensitive personal data.

Special care should be taken with information concerning children. Never pressure a child to provide their home address, school information, precise location, passwords, financial details, private contact information, or intimate material.

Users are responsible for taking reasonable measures to protect their Ourlime accounts. Users must not:

• Attempt to access another person's account without authorization;
• Request another user's password;
• Sell stolen accounts;
• Distribute malicious software;
• Circumvent Ourlime security controls;
• Exploit vulnerabilities to access unauthorized information; or
• Use Ourlime to compromise another person's device or account.

Security researchers who identify vulnerabilities should report them responsibly through Ourlime's designated security reporting channel where available.

Ourlime may provide tools that allow users, businesses, and organizations to publish employment, freelance, contract, internship, or other opportunities. Job listings must be genuine. Users must not:

• Publish fraudulent job opportunities;
• Request payment under false pretences;
• Use fake employment opportunities to collect personal information;
• Recruit users for illegal activity;
• Use job listings to facilitate sexual exploitation or trafficking;
• Misrepresent compensation or material employment conditions; or
• Discriminate unlawfully in employment opportunities.

Users should independently evaluate employment opportunities before providing sensitive information or making financial commitments.

Users participating in Ourlime Marketplace or other commercial areas must accurately represent the products or services they offer. Users must not knowingly offer prohibited, illegal, stolen, counterfeit, fraudulent, or dangerous goods or services in violation of applicable law or Ourlime policies. Ourlime may restrict particular categories of goods and services even where those products may be lawful in certain jurisdictions. Commercial activity may also be subject to additional Marketplace, payment, advertising, or seller policies.

Ourlime's educational services are intended to encourage learning, skills development, collaboration, and access to knowledge. Users must not misuse educational features to:

• Exploit students;
• Engage in predatory contact with minors;
• Distribute CSAM;
• Facilitate academic fraud where prohibited;
• Distribute malicious software;
• Conduct scams;
• Harass educators or students; or
• Obtain sensitive information from children for inappropriate purposes.

Educators, community administrators, and other adults interacting with younger users are expected to maintain appropriate professional boundaries.

Ourlime Communities allow users to create spaces around shared interests, organizations, schools, businesses, projects, professions, and other legitimate purposes. Community administrators and moderators are expected to promote compliance with Ourlime's policies. Community-specific rules may be stricter than Ourlime's general Community Guidelines but cannot authorize content or behaviour prohibited by Ourlime. Ourlime reserves the right to restrict, suspend, or remove communities that repeatedly or seriously violate our policies. Administrators may also face enforcement where they knowingly facilitate serious policy violations.

Events created or promoted through Ourlime must comply with these Community Guidelines and applicable law. Ourlime must not be used to organize events for:

• Child exploitation;
• Human trafficking;
• Serious criminal activity;
• Credible violent activity;
• Fraudulent schemes; or
• Other activities prohibited by Ourlime.

Event organizers are responsible for accurately representing the nature of their events.

Users should only upload or distribute content they have the right to use. Ourlime respects intellectual property rights. Users must not knowingly use Ourlime to repeatedly infringe:

• Copyright;
• Trademarks;
• Other intellectual property rights; or
• Applicable proprietary rights.

Rights holders may report alleged infringement through Ourlime's designated reporting process. Ourlime may remove infringing material and take action against repeat infringers where appropriate.

Ourlime supports open discussion and recognizes that people may be mistaken, disagree, express opinions, or debate disputed issues. We do not intend to treat every inaccurate statement as a policy violation. However, Ourlime may restrict or remove deceptive content where necessary to prevent serious real-world harm, fraud, impersonation, manipulation, or other violations of our policies. Content may be evaluated based on context, intent, potential harm, applicable law, and the nature of the claim.

AI-generated and digitally manipulated content may be used on Ourlime where permitted by our policies. However, users must not use artificial intelligence or manipulated media to:

• Create sexualized depictions of children;
• Facilitate child exploitation;
• Commit fraud;
• Impersonate another person for harmful purposes;
• Create non-consensual intimate imagery;
• Blackmail or extort someone;
• Falsely represent manipulated media as authentic where doing so creates a serious risk of harm; or
• Circumvent Ourlime's safety systems.

Ourlime may introduce labels or disclosure requirements for certain AI-generated or manipulated content.

Users help keep Ourlime safe. Where reporting functionality is available, users can report content, accounts, communities, messages, listings, events, or other activity that may violate these Community Guidelines. Reports may cover issues including:

• Child safety;
• Harassment or bullying;
• Sexual exploitation;
• Nudity or sexual content;
• Violence or threats;
• Hate or discriminatory abuse;
• Scams or fraud;
• Spam;
• Impersonation;
• Privacy violations;
• Illegal activity;
• Intellectual property violations; and
• Other violations.

Users should provide accurate information when making reports. Submitting a report does not automatically mean the reported user or content violated Ourlime's policies. Reports may be reviewed before enforcement action is taken, except where immediate restrictions are considered necessary for safety, legal, or security reasons.

Ourlime may provide tools that allow users to block or restrict interaction with other users. Blocking may help prevent another account from contacting, following, viewing, or interacting with a user depending on the functionality involved. Users who feel unsafe are encouraged to use available blocking and reporting tools. If someone appears to be in immediate physical danger, users should contact the appropriate emergency service or law-enforcement authority. Ourlime's reporting systems are not a substitute for emergency services.

Ourlime may use reports, human review, automated systems, technical safeguards, trusted reports, and other appropriate methods to identify potential violations. When determining what action to take, Ourlime may consider:

• The severity of the violation;
• Whether children are at risk;
• Whether there is an immediate safety threat;
• The user's history of violations;
• Whether the behaviour appears intentional;
• The potential for real-world harm;
• Whether the account is coordinating abuse;
• The context of the content; and
• Applicable legal obligations.

Not every violation will receive the same enforcement action.

Depending on the circumstances, Ourlime may:

• Issue a warning;
• Remove content;
• Reduce or restrict access to particular features;
• Restrict messaging;
• Restrict posting;
• Remove users from communities;
• Restrict Marketplace or Jobs functionality;
• Suspend an account;
• Permanently terminate an account;
• Remove or restrict a community;
• Restrict access to particular content;
• Prevent creation of additional accounts where appropriate;
• Preserve information where legally required or permitted;
• Cooperate with lawful investigations; or
• Report qualifying activity to appropriate authorities.

Severe violations may result in immediate permanent termination without prior warning. This may include serious violations involving:

• CSAM;
• Child sexual exploitation;
• Grooming;
• Child trafficking;
• Sextortion;
• Credible threats of serious violence;
• Human trafficking;
• Serious sexual exploitation; or
• Other conduct creating an immediate or severe risk of harm.

Users must not attempt to circumvent Ourlime's enforcement actions. This may include:

• Creating replacement accounts after permanent suspension;
• Using another person's account to evade restrictions;
• Re-uploading prohibited content;
• Altering prohibited content solely to evade detection;
• Coordinating with others to circumvent restrictions; or
• Attempting to interfere with Ourlime's moderation systems.

Attempts to evade enforcement may result in additional restrictions.

We recognize that moderation decisions can sometimes require further review. Where appropriate, Ourlime may allow users to appeal certain enforcement decisions. An appeal does not guarantee that a decision will be reversed. Ourlime may review:

• The original content or conduct;
• The reason for enforcement;
• Additional context supplied by the user;
• Previous violations;
• Applicable policies; and
• Relevant legal or safety requirements.

Some child-safety, legal, security, or law-enforcement matters may limit the information Ourlime can provide during an appeal.

Where required by applicable law, Uptech Incorporated Ltd. may preserve information, respond to valid legal requests, and cooperate with competent authorities concerning serious illegal activity occurring through Ourlime. For child sexual abuse and exploitation matters, Ourlime will follow the procedures described in our Child Safety Standards Policy.

Technology alone cannot create a healthy online community. We encourage Ourlime users to:

• Treat others with respect;
• Protect their personal information;
• Use strong account-security practices;
• Be cautious when interacting with unknown users;
• Report suspicious behaviour;
• Protect children and vulnerable users;
• Verify opportunities before sending money or sensitive information;
• Respect intellectual property;
• Think carefully before sharing content; and
• Use Ourlime's blocking, privacy, and safety tools where appropriate.

If something feels unsafe or suspicious, users are encouraged to report it.

Ourlime may update these Community Guidelines as the platform grows, new features are introduced, technologies change, new safety risks emerge, or applicable legal and regulatory requirements change. Material changes may be communicated through Ourlime or our publicly accessible policy pages. The "Last Updated" date at the beginning of these Guidelines identifies the most recent revision.

These Community Guidelines should be read together with other Ourlime policies, including:

• Child Safety Standards Policy
• Terms of Service
• Privacy Policy
• Marketplace Policies, where applicable
• Copyright and Intellectual Property Policy, where applicable
• Additional Safety or Platform Policies, where applicable

Where a specialized policy establishes stricter requirements for particular content or activity, the specialized policy will apply.

Questions concerning these Community Guidelines may be directed to: Uptech Incorporated Ltd. Ourlime Communities Network Trinidad and Tobago Community & Safety Team: uptechincorp@gmail.com General Support: ourlimeadmin@gmail.com Website: www.ourlime.com For concerns involving the sexual abuse or exploitation of children, please use Ourlime's in-app reporting system or the contact information provided in our Child Safety Standards Policy. Our Commitment Ourlime is built around communities, and healthy communities require safety, trust, accountability, and respect. We want Ourlime to be a place where people can communicate, learn, build projects, discover opportunities, grow businesses, share ideas, develop skills, and create meaningful connections without compromising the safety and dignity of others. Build communities. Create opportunities. Respect people. Keep Ourlime safe. © Uptech Incorporated Ltd. All rights reserved.

Ourlime Communities Network ("Ourlime," "we," "our," or "us") is operated by Uptech Incorporated Ltd. Ourlime respects the intellectual property rights of creators, businesses, educators, developers, artists, photographers, writers, musicians, organizations, rights holders, and other members of the public. We expect Ourlime users to respect those rights as well. This Copyright and Intellectual Property Policy explains:

• The intellectual property standards applicable to Ourlime;
• Users' responsibilities when uploading or sharing content;
• How copyright and other intellectual property violations may be reported;
• How Ourlime may respond to infringement reports;
• How affected users may challenge certain removal decisions;
• Our approach to repeat infringement; and
• The intellectual property rights associated with the Ourlime platform itself.

This Policy forms part of Ourlime's broader Terms and Conditions and should be read together with our Community Guidelines, Privacy Policy, Marketplace Policy, Child Safety Standards Policy, and other applicable policies.

This Policy applies throughout the Ourlime Communities Network, including content shared through:

• Profiles;
• Posts;
• Comments;
• Communities;
• Limes and videos;
• Blogs;
• E-Learning;
• E-Projects;
• E-Hub;
• E-Library;
• Marketplace;
• Jobs;
• Events;
• Messages where applicable;
• Images;
• Audio;
• Documents;
• Educational materials;
• Software or code;
• Designs;
• Business listings;
• Product listings;
• Advertisements;
• Downloads; and
• Other present or future Ourlime features that allow users to create, upload, publish, transmit, store, distribute, or share content.

Users must only upload, publish, distribute, sell, or otherwise use content on Ourlime when they have the legal right to do so. Users must not knowingly use Ourlime to infringe another person's intellectual property rights. These rights may include:

• Copyright;
• Trademark rights;
• Patent rights;
• Design rights;
• Trade secrets;
• Database rights;
• Rights associated with software;
• Rights associated with creative works;
• Licensing rights; and
• Other intellectual property or proprietary rights recognized under applicable law.

Copyright may protect original creative works, including:

• Photographs;
• Videos;
• Films;
• Music;
• Sound recordings;
• Books;
• Articles;
• Blogs;
• Artwork;
• Illustrations;
• Graphics;
• Educational materials;
• Presentations;
• Documents;
• Software;
• Source code;
• Website content;
• Digital publications; and
• Other original works protected under applicable law.

Users must not upload or distribute copyrighted material without authorization unless the use is otherwise legally permitted.

When you upload, publish, transmit, sell, or otherwise make content available through Ourlime, you are responsible for ensuring that you have the necessary rights to use that content. You should only upload content where:

• You created the content;
• You own the applicable rights;
• You have permission from the rights holder;
• You possess an appropriate licence; or
• Your use is otherwise permitted by applicable law.

The fact that content is publicly available elsewhere on the internet does not automatically mean that it may lawfully be copied and uploaded to Ourlime.

Except for rights expressly granted to Ourlime under our Terms and Conditions or other applicable agreements, users retain ownership of the intellectual property rights they hold in content they create and upload to Ourlime. Uploading content to Ourlime does not automatically transfer ownership of that content to Uptech Incorporated Ltd. However, Ourlime requires certain permissions to host, store, process, display, distribute, reproduce, transmit, format, adapt, and otherwise technically operate user content as part of providing the Ourlime service. The licence applicable to user content is governed by Ourlime's Terms and Conditions.

Users are responsible for understanding the licences that apply to content they upload. Examples may include:

• Commercial licences;
• Creative Commons licences;
• Open-source software licences;
• Stock-media licences;
• Educational licences;
• Music licences;
• Software licences; and
• Other third-party licensing arrangements.

Users must comply with applicable licence conditions, including requirements concerning:

• Attribution;
• Commercial use;
• Modification;
• Redistribution;
• Source-code disclosure;
• Share-alike requirements; and
• Other restrictions.

Copyright laws may permit certain uses of protected material without authorization in limited circumstances. Depending on the jurisdiction, these exceptions may include concepts such as:

• Fair dealing;
• Fair use;
• Quotation;
• Criticism;
• Review;
• News reporting;
• Research;
• Education;
• Parody;
• Commentary; or
• Other statutory exceptions.

Whether a particular use qualifies for an exception depends on applicable law and the circumstances. Ourlime cannot guarantee that a particular user's use of copyrighted material qualifies as fair dealing, fair use, or another exception. Users remain responsible for their use of third-party content.

Giving credit to a creator does not automatically provide the legal right to use their work. Statements such as:

• "No copyright intended";
• "Credits to the owner";
• "I do not own this";
• "For educational purposes only"; or
• "Found online" do not, by themselves, authorize the use of copyrighted material.

Users should obtain appropriate permission or ensure that another lawful basis exists before uploading protected content.

Users who upload videos, Limes, posts, or other content containing music or audio must ensure they have the necessary rights. This may include rights relating to:

• Musical compositions;
• Lyrics;
• Sound recordings;
• Performances;
• Samples; and
• Background music.

Ourlime may remove, mute, restrict, block, or otherwise limit content containing unauthorized copyrighted audio where appropriate.

Users must not upload unauthorized copies of:

• Movies;
• Television programmes;
• Streaming content;
• Sports broadcasts;
• Music videos;
• Paid courses;
• Subscription content; or
• Other copyrighted audiovisual works.

Short clips may still be protected by copyright. The length of a clip alone does not determine whether its use is lawful.

Users must have appropriate rights to images they upload. Users should not assume that photographs found through:

• Search engines;
• Social media;
• News websites;
• Business websites;
• Stock-photo previews; or
• Other online sources are free to use.

Where required, users should obtain permission or use appropriately licensed material.

Ourlime encourages education, knowledge sharing, and skills development. However, educational purpose alone does not automatically remove copyright restrictions. Users of E-Learning, E-Library, E-Projects, Communities, Blogs, and other educational areas must respect intellectual property rights. Users must not unlawfully distribute:

• Paid textbooks;
• Commercial course materials;
• Examination materials protected from distribution;
• Subscription educational resources;
• Licensed academic publications;
• Teacher resources;
• Proprietary learning software; or
• Other copyrighted educational content.

Educational institutions and educators remain responsible for ensuring that materials they distribute through Ourlime are appropriately licensed or otherwise lawfully used.

Content made available through the Ourlime E-Library must be:

• Owned by the uploader;
• Properly licensed;
• In the public domain;
• Made available with the rights holder's permission; or
• Otherwise lawfully distributed.

Ourlime may restrict access to or remove publications where credible intellectual property concerns arise. Ourlime may also enter into separate licensing arrangements with publishers, authors, educational institutions, government bodies, or other rights holders.

Users participating in E-Projects should clearly understand ownership and licensing arrangements for collaborative work. Where multiple people contribute to a project, ownership may depend on:

• Agreements between contributors;
• Employment agreements;
• Contractor agreements;
• School or institutional policies;
• Applicable copyright law;
• Open-source licences; or
• Other contractual arrangements.

Ourlime does not automatically determine ownership disputes between collaborators merely because the project was created or managed using Ourlime.

Users who share software or source code through Ourlime must respect:

• Copyright;
• Open-source licences;
• Proprietary software licences;
• Trade-secret protections;
• Contributor agreements; and
• Other applicable rights.

Users must not upload:

• Stolen source code;
• Proprietary code obtained without authorization;
• Cracked software;
• Pirated applications;
• Unauthorized licence keys; or
• Other software distributed in violation of applicable rights.

Users may use AI-generated content on Ourlime where permitted by applicable law and Ourlime policies. However, AI tools do not automatically eliminate intellectual property concerns. Users remain responsible for ensuring that AI-generated or AI-assisted content does not unlawfully infringe:

• Copyright;
• Trademarks;
• Design rights;
• Rights of publicity where applicable;
• Confidential information;
• Trade secrets; or
• Other protected rights.

Ourlime may introduce additional disclosure, attribution, or provenance requirements for AI-generated content.

Ourlime respects trademark rights. Users must not use another party's:

• Business name;
• Brand;
• Logo;
• Product name;
• Trade dress;
• Service mark; or
• Other protected identifier in a manner that unlawfully misleads users regarding the source, sponsorship, affiliation, endorsement, or authenticity of goods, services, accounts, or content.

Not every use of a trademark constitutes infringement. Users may, where legally permitted, refer to brands for purposes such as:

• Discussion;
• Commentary;
• Reviews;
• News;
• Comparison;
• Education;
• Resale of genuine products; or
• Other lawful purposes.

However, users must not falsely represent themselves as being officially associated with a trademark owner.

Counterfeit goods are prohibited on Ourlime. Users must not use Ourlime Marketplace or any other feature to advertise, sell, distribute, or promote goods that unlawfully imitate protected brands. Listings that falsely represent counterfeit goods as genuine may be removed, and accounts involved in repeated or serious counterfeiting may be restricted or terminated.

Users must not impersonate businesses, organizations, creators, or rights holders in a manner intended to deceive others. This includes creating:

• Fake official business accounts;
• Misleading branded profiles;
• Fraudulent customer-support accounts;
• Fake seller accounts;
• Unauthorized accounts claiming official representation; or
• Other deceptive uses of protected brands.

Parody, fan, commentary, or community accounts should be clearly identified where necessary to avoid misleading users.

The Ourlime platform and associated proprietary materials may contain intellectual property owned by Uptech Incorporated Ltd. or its licensors. This may include:

• The Ourlime name;
• Ourlime logos;
• Ourlime branding;
• Ourlime interface designs;
• Software;
• Source code;
• Application architecture;
• Proprietary platform features;
• Databases and database structures where protected;
• Graphics;
• Icons;
• Documentation;
• Original text;
• Marketing materials;
• Product designs;
• Algorithms;
• Proprietary systems;
• Trademarks;
• Service marks; and
• Other protected materials.

Nothing in this Policy transfers ownership of Uptech Incorporated Ltd.'s intellectual property to Ourlime users.

Users may refer to Ourlime in ordinary discussion, commentary, reviews, news coverage, links, and other lawful contexts. However, users may not use Ourlime's branding in a manner that falsely suggests:

• Official partnership;
• Sponsorship;
• Endorsement;
• Employment;
• Authorization; or
• Ownership without appropriate permission from Uptech Incorporated Ltd.

Additional brand-use guidelines may be introduced separately.

Except where authorized by applicable law or written permission, users must not:

• Copy substantial proprietary portions of Ourlime;
• Republish Ourlime's proprietary software;
• Sell unauthorized copies of Ourlime software;
• Remove proprietary notices;
• Misappropriate Ourlime branding;
• Create deceptive copies of Ourlime;
• Extract proprietary materials for unauthorized commercial use; or
• Use Uptech Incorporated Ltd.'s intellectual property in violation of applicable rights.

These restrictions do not limit rights that cannot lawfully be restricted.

If you believe content on Ourlime infringes copyright that you own or are authorized to enforce, you may submit a copyright infringement notice to Ourlime. A valid notice should provide sufficient information for Ourlime to understand and investigate the claim.

A copyright infringement notice should include:

information to locate it;

other identifying information, where available;

by the copyright owner, its agent, or applicable law;

rights holder; and

Additional information may be required depending on applicable law.

Copyright notices may be submitted to: Copyright & Intellectual Property Team Uptech Incorporated Ltd. Ourlime Communities Network Trinidad and Tobago Copyright Email: uptechincorp@gmail.com Website: www.ourlime.com Online Reporting Form: https://uptechincorp.com/contact#message Where Ourlime provides an in-app intellectual property reporting option, users and rights holders may also submit reports through that system.

After receiving a sufficiently complete infringement notice, Ourlime may:

• Review the reported material;
• Request additional information;
• Restrict access to the material during review where appropriate;
• Remove or disable access to content;
• Notify the affected user;
• Record the infringement notice;
• Apply enforcement against repeat infringers; or
• Take other appropriate action.

Submission of a report does not guarantee removal. Ourlime may decline to act where a report is incomplete, fraudulent, clearly abusive, outside the scope of our policies, or does not provide sufficient information to identify the allegedly infringing material.

If your content is removed or restricted because of a copyright infringement report and you believe the action resulted from a mistake or misidentification, you may be able to submit a counter-notice where applicable. A counter-notice should include:

misidentification;

material;

Ourlime may provide the counter-notice to the original complainant where required or permitted by law.

Where legally permitted, Ourlime may restore content if:

• A valid counter-notice is received;
• The original complainant withdraws the claim;
• The complainant fails to take legally required further action within an applicable period;
• Ourlime determines the content was removed in error; or
• Other circumstances justify restoration.

Restoration is not guaranteed. Ourlime may continue restricting content where it violates another Ourlime policy even if a copyright complaint is withdrawn or unsuccessful.

Trademark owners may report content that they believe unlawfully infringes their rights. A trademark complaint should include:

• The trademark owner's identity;
• Contact information;
• Registration information where applicable;
• Jurisdiction of registration;
• Description of the protected mark;
• Identification of the allegedly infringing content;
• Explanation of the alleged infringement; and
• Confirmation that the complainant is authorized to act for the trademark owner.

Ourlime may request additional evidence before taking action.

Rights holders may contact Ourlime regarding other intellectual property concerns, including applicable:

• Design rights;
• Patent rights;
• Database rights;
• Trade secrets; or
• Other proprietary rights.

Because these claims may involve complex legal issues, Ourlime may require additional documentation or direct parties to appropriate legal processes.

Users and rights holders must not knowingly submit fraudulent or materially misleading intellectual property complaints. Prohibited abuse includes:

• Claiming ownership of work you do not own;
• Knowingly misrepresenting lawful content as infringing;
• Using copyright reports to silence criticism;
• Filing complaints to harass competitors;
• Falsifying registration information; or
• Repeatedly abusing Ourlime's reporting systems.

Submitting false intellectual property claims may result in restrictions and may create legal liability under applicable law.

Ourlime may take action against users who repeatedly infringe intellectual property rights. Depending on the circumstances, action may include:

• Warnings;
• Content removal;
• Upload restrictions;
• Marketplace restrictions;
• Loss of monetization features where applicable;
• Temporary account suspension; or
• Permanent account termination.

Ourlime may consider factors including:

• Number of valid infringement reports;
• Severity of violations;
• Whether infringement appears deliberate;
• Previous warnings;
• Attempts to evade enforcement; and
• Applicable legal obligations.

Certain intellectual property violations may justify immediate enforcement without progressive warnings. Examples may include:

• Large-scale commercial piracy;
• Sale of counterfeit goods;
• Distribution of stolen software;
• Deliberate distribution of unauthorized paid content;
• Organized infringement schemes; or
• Repeated attempts to circumvent previous enforcement.

Users must not repeatedly re-upload content that Ourlime has removed for confirmed infringement unless they have obtained the necessary rights or the previous decision has been reversed. Attempts to evade intellectual property enforcement may result in additional restrictions.

Products and services offered through Ourlime Marketplace must comply with this Policy and the Ourlime Marketplace Policy. Sellers must not:

• Sell counterfeit goods;
• Use unauthorized brand logos to mislead buyers;
• Sell pirated media;
• Sell stolen software licences;
• Copy another seller's original product images without permission;
• Sell unauthorized reproductions of protected works; or
• Misrepresent products as officially licensed.

Ourlime may remove listings and restrict sellers for intellectual property violations.

Ourlime recognizes the importance of creators retaining appropriate control over their work. Creators should:

• Understand the rights associated with their content;
• Clearly identify licensing terms where appropriate;
• Keep original files or evidence of creation;
• Maintain relevant contracts and permissions;
• Respect collaborative ownership arrangements; and
• Report unauthorized use through Ourlime's reporting systems.

Ourlime's role as a platform does not automatically make Ourlime the owner of user-created works.

Users should not assume that receiving content through Ourlime gives them permission to redistribute it. For example, receiving a photograph, document, project file, educational resource, video, or design through a Community or message does not automatically grant permission to:

• Republish it;
• Sell it;
• Modify it;
• Upload it elsewhere;
• Use it commercially; or
• Claim ownership.

Users should respect the rights and permissions associated with content shared by others.

Content that does not violate intellectual property law may still be removed if it violates another Ourlime policy. Similarly, content that is the subject of an intellectual property complaint may also violate:

• Community Guidelines;
• Marketplace Policy;
• Child Safety Standards Policy;
• Terms and Conditions;
• Privacy requirements; or
• Applicable law.

Ourlime may enforce multiple policies against the same content or account.

Ourlime is not a court and generally cannot adjudicate complex private ownership disputes. Examples may include disputes between:

• Business partners;
• Former employees and employers;
• Co-authors;
• Software development teams;
• Project collaborators;
• Contractors and clients;
• Photographers and customers;
• Artists and agencies; or
• Other parties claiming competing ownership rights.

Where ownership cannot reasonably be determined from available information, Ourlime may require the parties to resolve the dispute through appropriate legal processes.

Ourlime may comply with valid court orders, judgments, injunctions, or other legally binding requirements relating to intellectual property. Requests must be submitted through appropriate legal channels and contain sufficient information for Ourlime to identify the relevant content or account.

When a user submits an intellectual property complaint or counter-notice, certain information may need to be shared with the opposing party as part of the legal or dispute-resolution process. Users should therefore understand that information included in formal infringement notices may not remain confidential. Ourlime will handle personal information in accordance with applicable law and our Privacy Policy.

Rights holders should avoid submitting unnecessary sensitive personal information. Do not include:

• Passwords;
• Financial account credentials;
• Unnecessary identification documents;
• Authentication codes; or
• Other sensitive information not required to process the claim.

Ourlime may request additional documentation where reasonably necessary.

Ourlime may be accessible in multiple countries. Copyright, trademark, and other intellectual property laws vary between jurisdictions. Ourlime may therefore consider:

• The location of the rights holder;
• The location of the user;
• The jurisdiction where rights are registered;
• Where the content is accessible;
• Applicable treaties;
• Local legal requirements; and
• Other relevant circumstances.

An intellectual property right recognized in one jurisdiction may not necessarily have the same scope in another.

Uptech Incorporated Ltd. may update this Copyright and Intellectual Property Policy to reflect:

• Changes to Ourlime;
• New content features;
• Marketplace developments;
• Changes in intellectual property law;
• New licensing arrangements;
• Changes in reporting procedures;
• New technologies, including artificial intelligence; or
• Improvements to our enforcement processes.

Material changes may be communicated through Ourlime or our publicly accessible policy pages.

This Policy should be read together with:

• Ourlime Terms and Conditions
• Ourlime Community Guidelines
• Ourlime Privacy Policy
• Ourlime Marketplace Policy
• Ourlime Child Safety Standards Policy
• Ourlime Wallet and Payment Terms, where applicable
• Ourlime Brand Guidelines, where applicable
• Other applicable Ourlime policies

Intellectual property questions and complaints may be submitted to: Copyright & Intellectual Property Team Uptech Incorporated Ltd. Ourlime Communities Network Trinidad and Tobago Copyright & IP Email: uptechincorp@gmail.com General Support: ourlimeadmin@gmail.com Website: www.ourlime.com Reporting Form: https://uptechincorp.com/contact#message For faster processing, infringement notices should include all information described in Section 26 of this Policy.

Ourlime is designed to empower people to create, learn, teach, build, collaborate, conduct business, and share ideas. Protecting intellectual property helps ensure that creators, educators, businesses, developers, artists, writers, entrepreneurs, and other rights holders can participate in that ecosystem with confidence. We ask every Ourlime user to respect the creativity and ownership of others. Create boldly. Share responsibly. Respect ownership. © Uptech Incorporated Ltd. All rights reserved.

The Ourlime Marketplace is a feature of the Ourlime Communities Network, operated by Uptech Incorporated Ltd. Ourlime Marketplace is designed to help users, businesses, entrepreneurs, creators, and organizations discover, advertise, buy, and sell legitimate products and services within the Ourlime ecosystem. This Marketplace Policy explains the rules that apply to all users who access, advertise, list, promote, purchase, sell, exchange, or otherwise participate in commercial activity through Ourlime Marketplace. By using Ourlime Marketplace, you agree to comply with this Marketplace Policy, Ourlime's Terms and Conditions, Community Guidelines, Privacy Policy, Child Safety Standards Policy, and any other applicable Ourlime policies.

This Policy applies to Marketplace activity conducted through Ourlime, including:

• Product listings;
• Service listings;
• Seller profiles;
• Buyer interactions;
• Product descriptions;
• Images and videos;
• Pricing information;
• Offers and promotions;
• Marketplace messaging;
• Reviews and ratings;
• Delivery arrangements;
• Payment arrangements;
• Refund discussions;
• Commercial advertisements;
• Business pages;
• Digital or physical goods where permitted; and
• Any other present or future Ourlime feature used to facilitate commercial activity.

Users are responsible for ensuring that their Marketplace activity complies with:

• Applicable laws;
• Consumer protection requirements;
• Tax obligations;
• Import and export requirements;
• Product safety standards;
• Licensing requirements;
• Intellectual property rights; and
• Ourlime's policies.

Users should not assume that a product or service is lawful merely because it appears on Ourlime Marketplace. Ourlime may remove listings or restrict accounts where we believe activity may violate our policies or applicable law.

Users who sell products or services through Ourlime must:

• Maintain a valid Ourlime account;
• Provide accurate account information;
• Be legally permitted to sell the relevant product or service;
• Provide truthful product and seller information;
• Comply with any applicable age restrictions;
• Have the right to sell the listed goods or services; and
• Comply with all applicable Ourlime rules.

Ourlime may require additional business or identity verification for certain sellers, categories, transaction volumes, or risk levels.

Marketplace listings must accurately represent what is being offered. Sellers must provide clear and truthful information regarding:

• Product or service name;
• Description;
• Condition;
• Price;
• Quantity;
• Availability;
• Brand;
• Size;
• Material specifications where relevant;
• Delivery arrangements;
• Applicable fees;
• Refund or return terms;
• Relevant defects;
• Warranty information where applicable; and
• Any material limitations that could affect a buyer's decision.

Sellers must not intentionally omit important information in order to mislead buyers.

Ourlime prohibits deceptive or misleading Marketplace activity. Users must not:

• Use false product descriptions;
• Advertise one product and intentionally provide another;
• Use misleading photographs;
• Falsely represent the condition of an item;
• Hide known defects;
• Falsely claim that products are original, certified, licensed, or approved;
• Advertise fake discounts;
• Manipulate pricing to mislead users;
• Create false scarcity;
• Misrepresent shipping or delivery terms; or
• Make false guarantees.

Ourlime does not allow users to list, advertise, sell, promote, or facilitate products or services that are illegal, unsafe, exploitative, fraudulent, or prohibited by Ourlime. Prohibited listings may include, but are not limited to:

• Illegal drugs or controlled substances;
• Stolen property;
• Counterfeit goods;
• Fraudulent documents;
• Child sexual abuse material;
• Sexual exploitation services;
• Human trafficking services;
• Illegal weapons;
• Explosives;
• Dangerous or prohibited chemicals;
• Unlawfully obtained personal information;
• Hacked or stolen accounts;
• Malicious software;
• Fraudulent financial services;
• Pirated goods;
• Products that violate intellectual property rights;
• Illegal wildlife products;
• Items obtained through theft or fraud;
• Services intended to facilitate criminal activity; and
• Any product or service prohibited by applicable law.

Ourlime may maintain additional restricted-product rules for particular jurisdictions or categories.

Users may not use Ourlime Marketplace to sell or facilitate the unlawful sale of weapons, weapon components, explosives, ammunition, or other dangerous items. Ourlime may prohibit certain weapon-related listings entirely, even where possession or sale may be legal in some jurisdictions. This restriction may include:

• Firearms;
• Ammunition;
• Explosives;
• Bomb-making materials;
• Illegal knives or restricted weapons;
• Weapon modification services; and
• Other items primarily designed to cause serious physical harm.

Ourlime Marketplace must not be used to advertise or sell illegal drugs or unlawfully distributed controlled substances. Users may not:

• Sell illegal narcotics;
• Advertise recreational drugs where prohibited;
• Sell prescription medication without lawful authorization;
• Facilitate illegal pharmaceutical transactions;
• Sell counterfeit medication; or
• Promote substances intended to evade drug laws.

Ourlime may restrict health-related products beyond the minimum required by law where necessary for safety.

Certain age-restricted products may be prohibited or subject to additional restrictions. Where Ourlime allows age-restricted products, sellers must comply with all applicable:

• Licensing requirements;
• Age-verification requirements;
• Advertising restrictions;
• Delivery restrictions; and
• Local laws.

Ourlime reserves the right to prohibit alcohol, tobacco, nicotine, vaping products, or similar categories on the platform entirely.

Counterfeit products are prohibited. Sellers must not list products using trademarks, branding, packaging, logos, or descriptions intended to falsely suggest that an item is authentic. Users must also respect:

• Copyright;
• Trademarks;
• Patents;
• Design rights;
• Licensing agreements; and
• Other applicable intellectual property rights.

Ourlime may remove listings after receiving credible reports of infringement and may restrict repeat offenders.

Users must not list or sell stolen goods. This includes property that a seller:

• Knows is stolen;
• Reasonably should know is stolen;
• Obtained through fraud;
• Obtained through unauthorized access;
• Received through illegal activity; or
• Does not have the lawful right to sell.

Ourlime may cooperate with valid law-enforcement requests concerning suspected stolen property.

Marketplace activity must comply with Ourlime's Child Safety Standards Policy. Ourlime strictly prohibits using Marketplace to:

• Sell or distribute CSAM;
• Recruit children for sexual exploitation;
• Facilitate child trafficking;
• Advertise sexual access to children;
• Groom children;
• Solicit intimate images from children;
• Offer money or goods in exchange for sexual activity involving children; or
• Facilitate any other form of child exploitation.

Violations involving children may result in immediate account termination and reporting to appropriate authorities where required by law.

Users must not use Ourlime Marketplace to facilitate:

• Human trafficking;
• Forced labour;
• Sexual exploitation;
• Commercial sexual exploitation;
• Debt bondage;
• Forced domestic service;
• Recruitment for exploitative activity; or
• Sale or transfer of persons.

Any listing or communication reasonably believed to facilitate trafficking may be removed immediately.

Users may advertise legitimate services through Ourlime Marketplace where permitted. Examples may include:

• Professional services;
• Creative services;
• Technology services;
• Educational services;
• Repair services;
• Consulting services;
• Freelance work; and
• Other lawful services.

Service providers must clearly describe:

• The nature of the service;
• Pricing;
• Deliverables;
• Limitations;
• Relevant qualifications where applicable; and
• Terms of delivery.

Users must not advertise illegal, fraudulent, exploitative, or deceptive services.

Users must not use Ourlime Marketplace to operate scams or fraudulent financial schemes. This includes:

• Fake investment opportunities;
• Pyramid schemes;
• Ponzi schemes;
• Advance-fee fraud;
• Fake lending;
• Money laundering;
• Fraudulent cryptocurrency schemes;
• Guaranteed-profit scams; or
• Unauthorized financial services.

Legitimate financial-service providers may be required to demonstrate appropriate licensing where applicable.

Where Ourlime permits the sale of digital goods, users must have the legal right to sell or distribute them. Digital goods must not include:

• Pirated software;
• Stolen account credentials;
• Malware;
• Spyware;
• Unauthorized access tools;
• Stolen digital assets;
• Copyright-infringing files;
• Fraudulent licenses;
• Hacked accounts; or
• Other prohibited digital products.

Sellers are responsible for determining lawful and accurate prices. Prices must not be presented in a deliberately misleading way. Any additional fees that a buyer is expected to pay should be clearly disclosed before the transaction is completed. Sellers must not:

• Hide mandatory charges;
• Advertise false prices;
• Use bait-and-switch pricing;
• Misrepresent discounts; or
• Add undisclosed charges after a buyer commits to a transaction.

Where Ourlime provides payment functionality, transactions may be subject to additional payment terms. Where users arrange payment independently, Ourlime may not control or process the transaction. Users should exercise caution when using:

• Bank transfers;
• Cash payments;
• Third-party payment services;
• Cryptocurrency;
• Payment links; or
• Other external payment methods.

Users should not share passwords, security codes, authentication information, or sensitive banking credentials with another Marketplace user.

Where Marketplace transactions are supported through the Ourlime Wallet, users may be subject to separate Wallet, payment, transaction, or financial-service terms. Ourlime may:

• Record transaction information;
• Apply transaction limits;
• Restrict suspicious transactions;
• Review fraudulent activity;
• Reverse transactions where technically and legally permitted;
• Temporarily restrict access during investigations; and
• Apply additional verification requirements.

Nothing in this Policy guarantees that every transaction will be reversible.

Buyers and sellers are responsible for arranging delivery, shipping, or collection unless Ourlime expressly provides a delivery service. Users should agree in advance on:

• Delivery method;
• Shipping costs;
• Delivery timeframe;
• Collection location;
• Responsibility for damage or loss; and
• Any tracking information.

Users are encouraged to use safe and public locations for in-person exchanges where practical.

When meeting another Marketplace user in person:

• Meet in a safe location;
• Avoid isolated areas;
• Inform someone you trust about the meeting;
• Do not disclose unnecessary personal information;
• Inspect the item before completing payment where possible;
• Avoid carrying large amounts of cash where alternatives are available; and
• Leave immediately if you feel unsafe.

Ourlime does not guarantee the identity, behaviour, or intentions of Marketplace users.

Unless Ourlime expressly processes and guarantees a transaction, sellers are generally responsible for clearly communicating their refund and return terms. Sellers should disclose before purchase:

• Whether returns are accepted;
• Applicable return periods;
• Conditions for refunds;
• Responsibility for return shipping;
• Restocking or administrative fees, where lawful; and
• Exceptions.

Seller refund policies must comply with applicable consumer-protection laws.

Buyers and sellers should first attempt to resolve ordinary transaction disputes directly and respectfully. Disputes may involve:

• Item not received;
• Incorrect item;
• Damaged goods;
• Misrepresentation;
• Payment disagreement;
• Delivery issue;
• Refund disagreement; or
• Service quality.

Where Ourlime provides a dispute-resolution feature, users may submit relevant information for review. Ourlime does not guarantee that every dispute will be resolved in favour of either party.

Marketplace rules apply to buyers as well as sellers. Buyers must not:

• Make fraudulent payment claims;
• Falsely claim that an item was not delivered;
• Reverse legitimate payments dishonestly;
• Use stolen payment methods;
• Threaten sellers for refunds;
• Submit knowingly false complaints;
• Attempt to obtain products without payment; or
• Abuse refund systems.

Sellers must not:

• Accept payment without intending to deliver;
• Repeatedly fail to provide purchased goods;
• Provide counterfeit goods;
• Misrepresent products;
• Operate fake stores;
• Use stolen identities;
• Sell prohibited goods;
• Manipulate transaction records; or
• Use Marketplace primarily to defraud users.

Serious or repeated fraud may result in permanent suspension.

Where Ourlime provides ratings or reviews, users must submit reviews based on genuine experiences. Users must not:

• Purchase fake reviews;
• Create accounts to inflate ratings;
• Threaten users into providing positive reviews;
• Post knowingly false reviews;
• Exchange payment for undisclosed reviews;
• Coordinate review manipulation; or
• Use reviews to harass another person.

Ourlime may remove fraudulent or abusive reviews.

Businesses using Ourlime Marketplace must accurately identify themselves where required. Business sellers may be required to provide:

• Business name;
• Contact information;
• Registration information;
• Tax information;
• Licensing information; or
• Other verification details.

Businesses remain responsible for complying with applicable commercial and consumer-protection obligations.

Marketplace advertisements and promotions must be truthful. Users must not advertise:

• Fake competitions;
• Fake discounts;
• Deceptive promotions;
• Misleading giveaways;
• Fraudulent coupons;
• Products that cannot reasonably be supplied; or
• Prohibited goods or services.

Promotional terms should be clearly disclosed.

Users must not abuse Marketplace to send unsolicited or repetitive commercial communications. This includes:

• Repeated unsolicited messages;
• Mass posting identical listings;
• Misleading promotional links;
• Irrelevant advertising;
• Automated spam;
• Duplicate listings intended to manipulate visibility; or
• Comment spam.

Ourlime may reduce visibility, remove content, or restrict accounts engaged in repeated spam.

Users may choose to complete certain transactions outside Ourlime where permitted. However, users should understand that Ourlime may have limited ability to assist with disputes involving off-platform payments or communications. Users should be cautious if another person pressures them to:

• Leave Ourlime immediately;
• Pay through an unusual method;
• Avoid transaction records;
• Send money before receiving adequate information;
• Share passwords or authentication codes; or
• Communicate only through untraceable channels.

Such behaviour may indicate fraud.

Marketplace users should only request information reasonably necessary to complete a legitimate transaction. Sellers must not use Marketplace listings to improperly collect:

• Passwords;
• Account credentials;
• Government ID numbers without lawful justification;
• Financial passwords;
• Authentication codes;
• Private medical information;
• Intimate information; or
• Unnecessary information about children.

Personal information obtained through a transaction must be handled responsibly and in accordance with applicable privacy laws.

Ourlime may use verification systems to improve Marketplace trust and safety. Verification may include:

• Account verification;
• Identity verification;
• Business verification;
• Contact verification;
• Seller verification;
• Transaction verification; or
• Other risk-based checks.

Verification does not constitute an endorsement or guarantee by Ourlime. Users should continue to exercise reasonable caution.

Ourlime may display safety notices, warnings, restrictions, or additional verification requirements where potentially suspicious activity is detected. Examples may include:

• Unusual payment requests;
• Repeated fraud reports;
• Newly created accounts conducting high-value sales;
• Suspicious links;
• Potential counterfeit goods;
• High-risk product categories; or
• Attempts to move users off-platform.

Ourlime may suspend transactions or accounts while reviewing suspected abuse.

Users may report Marketplace listings, users, messages, reviews, or transactions that appear to violate this Policy. Reports may include:

• Fraud;
• Counterfeit goods;
• Prohibited products;
• Stolen items;
• Harassment;
• Child exploitation;
• Misleading listings;
• Intellectual property violations;
• Illegal activity;
• Spam;
• Unsafe products; or
• Other Marketplace violations.

Users should provide accurate information when submitting reports.

Ourlime may investigate suspected Marketplace violations using:

• User reports;
• Human review;
• Automated systems;
• Transaction information;
• Seller history;
• Account information;
• Moderation tools;
• Technical signals; and
• Other relevant information.

Ourlime may take action where a listing, transaction, account, or pattern of activity creates a policy, legal, security, or safety risk.

Marketplace enforcement may include:

• Removing a listing;
• Editing or restricting listing visibility;
• Issuing a warning;
• Temporarily preventing new listings;
• Restricting Marketplace access;
• Restricting payments;
• Restricting seller features;
• Withholding transaction functionality where permitted;
• Suspending an account;
• Permanently terminating an account;
• Removing business verification;
• Preserving information where required by law;
• Cooperating with lawful investigations; or
• Reporting qualifying criminal activity to authorities.

Serious violations may result in immediate action without prior warning.

Users who repeatedly violate Marketplace rules may face progressively stronger enforcement. Ourlime may permanently restrict access to Marketplace where a user demonstrates a pattern of:

• Fraud;
• Counterfeiting;
• Misleading listings;
• Prohibited sales;
• Non-delivery scams;
• Harassment;
• Payment abuse;
• Intellectual property infringement; or
• Attempts to evade enforcement.

Users must not attempt to bypass Marketplace restrictions by:

• Creating new accounts;
• Using another person's account;
• Reposting removed listings;
• Altering prohibited listings to avoid detection;
• Changing seller identity;
• Using multiple accounts to conceal activity; or
• Coordinating with others to bypass restrictions.

Evasion may result in permanent account termination.

Where available, users may appeal certain Marketplace enforcement decisions. Appeals should provide truthful and relevant information explaining why the decision should be reconsidered. Ourlime may uphold, modify, or reverse an enforcement action following review. Some decisions involving child safety, fraud investigations, law-enforcement activity, or serious security risks may not be eligible for ordinary appeal.

Unless Ourlime or Uptech Incorporated Ltd. is expressly identified as the seller or service provider, Marketplace transactions are generally conducted between independent users. Ourlime provides technology that helps users discover and communicate about products and services. Ourlime does not automatically:

• Own listed products;
• Manufacture listed products;
• Guarantee product quality;
• Guarantee seller performance;
• Guarantee buyer payment;
• Guarantee delivery;
• Guarantee the legality of every listing;
• Endorse every seller;
• Inspect every product; or
• Guarantee that every user is who they claim to be.

Where Ourlime directly provides payment, fulfillment, escrow, delivery, warranty, or other services, separate terms may apply.

Users participate in Marketplace transactions at their own risk, subject to applicable consumer-protection rights. Ourlime cannot guarantee that:

• A buyer will complete payment;
• A seller will deliver;
• A product will meet expectations;
• A listing is error-free;
• A user will act honestly;
• A transaction will not result in a dispute; or
• An external payment provider will reverse or process a transaction.

Nothing in this Policy excludes rights that cannot lawfully be excluded under applicable consumer-protection laws.

Ourlime may restrict Marketplace access based on:

• User age;
• Account history;
• Location;
• Legal requirements;
• Verification status;
• Safety concerns;
• Product category;
• Fraud risk;
• Payment risk; or
• Other legitimate platform considerations.

Marketplace availability may therefore differ between users and jurisdictions.

Marketplace users are responsible for complying with applicable laws and regulations. Depending on the transaction, these may include rules governing:

• Consumer protection;
• Taxes;
• Customs;
• Imports and exports;
• Product safety;
• Food safety;
• Intellectual property;
• Business licensing;
• Advertising;
• Financial services;
• Privacy;
• Data protection;
• Age-restricted products; and
• Electronic commerce.

Ourlime may remove or restrict activity where compliance cannot reasonably be established.

Users are responsible for determining and fulfilling their own tax, customs, duty, licensing, and reporting obligations unless Ourlime expressly states otherwise. Ourlime may collect, deduct, report, or remit certain taxes where required by applicable law.

Sellers should not knowingly sell recalled or dangerously defective products. If a seller becomes aware that a product presents a significant safety risk, the seller should take appropriate action, which may include:

• Removing the listing;
• Informing affected buyers;
• Providing refunds or replacement information where required;
• Following applicable recall procedures; and
• Cooperating with relevant authorities.

Ourlime may remove listings involving known unsafe products.

Uptech Incorporated Ltd. may update this Marketplace Policy as Ourlime introduces new features, payment systems, seller tools, product categories, safety controls, or legal requirements. Material updates may be communicated through Ourlime or through our publicly accessible policy pages. The "Last Updated" date at the beginning of this Policy identifies the latest revision.

This Marketplace Policy should be read together with:

• Ourlime Terms and Conditions;
• Ourlime Community Guidelines;
• Ourlime Privacy Policy;
• Ourlime Child Safety Standards Policy;
• Ourlime Copyright and Intellectual Property Policy, where applicable;
• Ourlime Wallet or Payment Terms, where applicable; and
• Any additional seller, buyer, advertising, or commercial policies introduced by Ourlime.

Questions or concerns regarding Ourlime Marketplace may be submitted to: Uptech Incorporated Ltd. Ourlime Communities Network Trinidad and Tobago Marketplace Support: uptechincorp@gmail.com General Support: ourlimeadmin@gmail.com Website: www.uptechincorp.com For suspected child exploitation, users should use Ourlime's in-app reporting tools and follow the procedures provided in the Ourlime Child Safety Standards Policy. Marketplace Commitment Ourlime Marketplace is intended to help communities support businesses, entrepreneurs, creators, professionals, and everyday users through safe and responsible digital commerce. We expect buyers and sellers to operate with honesty, transparency, respect, and accountability. Sell honestly. Buy wisely. Protect the community. © Uptech Incorporated Ltd. All rights reserved.